Is your photo book or magazine damaged, or did something go wrong during printing? Then you get a free reprint. Contact us and send your order number and 1 to 3 photos of the damage. If the book was damaged during shipping, also send a photo of the packaging with the shipping label. You don't need to return the damaged book.
Is there a mistake in the album itself, like a typo or a wrong photo? Then we print exactly what you saw in the preview. Contact us in that case too, and we'll find a way for you to reorder. Note: photos look darker on paper than on a screen, and MyAlbum doesn't adjust your photos.
Report a problem within 30 days of your order. After that, the print files are deleted and we can no longer reprint the book.